Legal

    Privacy Policy

    This Privacy Policy explains how Coastal Systems collects, uses, and protects your information when you visit our website, use our tools, or get in touch. We aim to be straightforward about what we collect and why.

    Information We Collect

    We collect information you provide directly, such as your name, email address, phone number, and business details when you fill out a form, use the Missed Call Cost Calculator, request a strategy call, or message us through our chat widget.

    We may also automatically collect basic technical information, such as your browser type, device, and the pages you visit, to help us improve the site and understand how it is used.

    How We Use Your Information

    We use the information you provide to respond to your inquiries, schedule and conduct strategy calls, send relevant follow-up communications, and deliver any services you engage us for.

    We may use aggregated, non-identifying information to analyze trends and improve our website, tools, and offerings.

    Cookies and Tracking

    Our website may use cookies and similar technologies to keep track of how the site is used and to remember your preferences. You can control or disable cookies through your browser settings, though some features may not function as intended without them.

    Sharing Your Information

    We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as tools used for forms, scheduling, and customer communication, only to the extent necessary to provide those functions.

    We may disclose information if required by law or to protect our rights, property, or safety.

    Data Retention

    We retain the information you provide for as long as needed to respond to your request and provide any services you engage us for, and in line with applicable legal requirements. You can ask us to update or remove your information at any time.

    Your Rights

    You may request access to, correction of, or deletion of your personal information. To make such a request, or to opt out of future communications, contact us using the details below.

    Security

    We take reasonable steps to protect your information using appropriate technical and organizational measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy takes effect when posted. We encourage you to review it periodically.

    Questions about this policy? Email us at support@coastalsystems.ca or contact us here.